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If you could save a ton of money and hours of time, would you be interested?

If you could save hundreds of dollars and hours of time per month, would you be interested? When I looked at how much money our office was spending on paper and the amount of hours I spent on busy work, it amazed me that I ever got anything productive done and that our office was actually profitable. One of the specific tasks I modified in my own practice (and I now teach to anyone that will listen) is how we run the billing statements in the practice.


I was working with a doctor in Anchorage, Alaska, many years ago and he asked me to skip over teaching his team how to send billing statements because his office was going to collect 100% at the time of service. At the time I honored his request, but about six weeks later, he was rethinking his decision because his accounts receivable was creeping up and needed to stop the bleeding. Sending patient billing statements is one of those necessary tasks, but it doesn’t have to be expensive or time-consuming.

There are two things you can change with the way you send out billing statements to patients and it will change your life forever.

  1. Stop sending statements once a month and start sending them out a couple times a week. My recommendation would be to post the weekend mail and do a statement run on Monday then do a statement run before the weekend. Here are the benefits . . .
    • It spreads out the task into smaller pieces. So instead of spending days on your statements, you can spend a few minutes a couple times a week.
    • The doctor will like how it evens out the cash flow.
    • You will like how it evens out the phone calls.
    • You will get paid faster.
  2. Use Quickbill. This is where you will save a ton of money. The national average says it costs you about $5.00 per statement to send out a paper statement, but Quickbill is less than $1.00 per statement. I am a control freak so I was very skeptical when it came to having someone else send my statements, but the only thing you lose control of is the printing, folding, stuffing, stamping, and mailing. You keep all the control of writing a personal message on your statements, you still get to decide who gets one and who doesn’t, you can still have your logo on your statement, and your patients still get a return envelope. You eliminate the busy work.
Gain your time back and save your practice a ton of money.

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Create more cash flow


One of my favorite and most challenging jobs I ever held in the dental practice was Financial Coordinator. Not only was I responsible for maintaining a healthy Accounts Receivable, but also creating financial systems that were effective, efficient, and manageable. After working in the dental practice for more than 20 years, I am super excited to now teach these systems to you.

If you and your team will be attending The Business of Dentistry Conference this year, I will be teaching some of the systems I developed and have implemented into many dental practices. If you want a sneak peak into the courses I will be teaching, keep reading.
 
 

Even out the cash flow
Do you dread the day that you have to run statements? The mountain of paper that sits on your desk for three to four days while you sort through it, piece by piece, writing personalized messages or stamping a page with color-coded stickers to draw attention to the fact that the balance is past due. On top of that, the entire following week is spent fielding phone calls from patients with questions about their bills. Sound familiar? What if you could do away with this archaic routine? Well, listen closely … because I am about to tell you how. CLICK HERE to continue reading

Show me the money
Each week, I am amazed at how many offices I visit that not only are not using the Collections Manager Report, but don’t even know what it is. When I am working with an office on its collection routine, I always ask, “What are you currently using for your collection calls?” The typical answers are, “The Aging Report” or “The billing statements.” Crazy I say! CLICK HERE to continue reading

The Business of Dentistry Conference is only a month away and it is not too late to join me in my two classes and register for some of the other amazing learning opportunities that are available. CLICK HERE to be directed to the registration page.

 

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